We want to offer our customers the best possible shopping experience, so shipping costs are always free.
In general, orders will take about 1-2 working days to process.
Shipment may be delayed by a few days if we are experiencing a high volume of orders. If there is a significant delay in shipment of your order, we will contact you via email.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email containing your tracking number(s), once your order has shipped. From there, you will be able to access the status of your parcel(s) in real-time via the link provided.
All taxes, duties and customs fees are the responsibility of the recipient of the package. These charges vary widely from country to country hence we are unable to advise what the cost would be. Aqida.co has no control over the fees imposed and we also cannot reimburse the amount in any capacity.
Aqida.co will not be liable for packages held or confiscated by customs. Please check with your local customs office to see if you can import the items, and if any additional licenses or permits are needed.
If you received your order damaged, please save all packaging materials and damaged goods before filing a claim with us. Aqida.co is not liable for claims without evidential support.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned, such as non-physical products like gift cards or discounts.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Items with obvious signs of use
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Please note that for all refunds, a fee will be deducted for the respective third-party service charges (ie. Credit Cards, Paypal or Platform fees)
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. It will be exchanged only for the same item.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Terms and Conditions
Agreement between User and Azizi Network (https://www.aqida.co)
Welcome to Azizi Network. The Azizi Network website (the "Site") is comprised of various web pages operated by Azizi Network ("AZN"). Azizi Network is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of Azizi Network constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference. By using our site and/or services, you are a user and you accept and agree to these Terms as a legal contract between you and us. It is your responsibility to review this Terms. If at any time you find the Terms unacceptable or if you do not agree, please do not use our site or services. Azizi Network is an E-Commerce Site designed and operated to facilitate the sale of production and sale of good.
- Electronic Communications
Visiting Azizi Network or sending emails to AZN constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
- Children Under Thirteen
AZN does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use Azizi Network only with permission of a parent or guardian.
- Consent to Receive Emails
By using our services, you agree that you may receive communications from AZNetworld, such as newsletters, special offers, and updates. You also understand that you can remove yourself from these communications by clicking the "Unsubscribe" link in the footer of the actual email.
- Links to Third Party Sites/Third Party Services
Azizi Network may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of AZN and AZN is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. AZN is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by AZN of the site or any association with its operators. Certain services made available via Azizi Network are delivered by third party sites and organizations. By using any product, service or functionality originating from the Azizi Network domain, you hereby acknowledge and consent that AZN may share such information and data with any third party with whom AZN has a contractual relationship to provide the requested product, service or functionality on behalf of Azizi Network users and customers.
- No Unlawful or Prohibited Use/Intellectual Property
- International Users
The Service is controlled, operated and administered by AZN from our offices within the country of Swtizerland. You are responsible for compliance with all local laws. You agree that you will not use the AZN Content accessed through Azizi Network in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
You agree to indemnify, defend and hold harmless AZN, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. AZN reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with AZN in asserting any available defenses.
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration, conducted by a single neutral arbitrator selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
- Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and AZN agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
- Liability Disclaimer
- Termination/Access Restriction
AZN reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of Switzerland and you hereby consent to the exclusive jurisdiction and venue of courts of Switzerland in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section. You agree that no joint venture, partnership, employment, or agency relationship exists between you and AZN as a result of this agreement or use of the Site. AZN's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of AZN's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by AZN with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and AZN with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and AZN with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
- Entire Agreement
These Terms constitute the entire agreement between you and Azizi Network with respect to the subject matter of these Terms and supersede and replace any other prior or contemporaneous agreements, or terms and conditions applicable to the subject matter of these Terms. These Terms create no third party beneficiary rights.
- Waiver, Severability and Assignment
Azizi Network's failure to enforce a provision is not a waiver of its right to do so later. If a provision is found unenforceable, the remaining provisions of the Terms will remain in full effect and an enforceable term will be substituted reflecting our intent as closely as possible. You may not assign any of your rights under these Terms, and any such attempt will be void. Azizi Network may assign its rights to any of its affiliates or subsidiaries, or to any successor in interest of any business associated with the Services.
We may revise these Terms from time to time and will always post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you (by, for example, posting on our blog or on this page). By continuing to use or access the Services after the revisions come into effect, you agree to be bound by the revised Terms. If you have any questions or concerns, please visit our Help Page https://www.aqida.co/#contact. Contact Us at [email protected] at any time.
- Changes to Terms
AZN reserves the right, in its sole discretion, to change the Terms under which Azizi Network is offered. The most current version of the Terms will supersede all previous versions. AZN encourages you to periodically review the Terms to stay informed of our updates.
- Contact Us
AZN welcomes your questions or comments regarding the Terms: Azizi NetworkSwitzerland Email Address:[email protected] Effective as of July 04, 2019
Collection of your Personal Information
In order to better provide you with products and services offered on our Site, AZN may collect personally identifiable information, such as your:
- First and Last Name
- Mailing Address
- E-mail Address
- Phone Number
- Birth Date
If you purchase AZN's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.AZN may also collect anonymous demographic information, which is not unique to you, such as your:
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) signing up for special offers from selected third parties; (b) sending us an email message; (c) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
AZN collects and uses your personal information to operate its website(s) and deliver the services you have requested. AZN may also use your personally identifiable information to inform you of other products or services available from AZN and its affiliates.
Sharing Information with Third Parties
AZN does not sell, rent or lease its customer lists to third parties. AZN may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to AZN, and they are required to maintain the confidentiality of your information. AZN may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on AZN or the site; (b) protect and defend the rights or property of AZN; and/or (c) act under exigent circumstances to protect the personal safety of users of AZN, or the public.
Tracking User Behavior
AZN may keep track of the websites and pages our users visit within AZN, in order to determine what AZN services are the most popular. This data is used to deliver customized content and advertising within AZN to customers whose behavior indicates that they are interested in a particular subject area.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by AZN. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the AZN website.
The AZN website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize AZN pages, or register with AZN site or services, a cookie helps AZN to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same AZN website, the information you previously provided can be retrieved, so you can easily use the AZN features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the AZN services or websites you visit.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
AZN secures your personal information from unauthorized access, use, or disclosure. AZN uses the following methods for this purpose:
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Children Under Thirteen
AZN does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
From time to time, AZN may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from AZN or click on a link therein. If you would like to stop receiving marketing or promotional communications via email from AZN, you may opt out of such communications by clicking on the UNSUBSCRIBE link.
External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
Changes to this Statement
Data Breach Notification
If we are required to contact you about your personal information we reserve the right to contact you via phone, mail, or email.
Accessing and Updating Personal Information
AZN welcomes your questions or comments regarding this Statement of Privacy. If you believe that AZN has not adhered to this Statement, please contact AZN at:
Azizi NetworkRotzenbühlstrasse 268957 SpreitenbachSwitzerland
Email Address:[email protected] Effective as of July 04, 2019